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FAQS


Mar 22-25, 2020

FAQS

What airport should I fly into?

Liberia International Airport (LIR)- Daniel Oduber Quirós International Airport.

We've partnered with Camino Travel offering transportation services for all Spartans and their guests. Please reach out via the email below to book your transportation.

Carlos Chaves Murillo

Email sales@caminotravel.com 

Direct +011 (506) 4032-9148

Approximate round-trip rates:

1 passenger - $312

2 passengers - $322

3 passengers - $332

4 passengers - $342

5 passengers - $352

6 passengers - $362

*Prices vary based on group size and VAT tax rate

Includes assistance inside the airport with information, luggage and an English speaking guide to and from the hotel.

Transport costs would be covered by the Partner or individual.

I’ve never been to President’s Club. What is it?

The annual iSolved President’s Sales Club event is a celebration of fierce sales team members who went above and beyond during the 2019 sales year. Your best sales reps are recognized and get to network with other top reps.  Ensure your team members are rewarded and get to enjoy Costa Rica by reserving your spots. Keep your reps motivated and incentivized to perform and earn more revenue in 2019.

Read more about President's Club by downloading the PDF here.

When and where is the 2019 iSolved President's Club?

President’s Club 2019 will be at the JW Marriott Guanacaste Resort in Costa Rica. The event starts Sunday, March 22 and concludes Wednesday, March 25. You can find more on the location here.

JW Marriott Guanacaste - Hacienda, Guanacaste Province, Pinilla, 50309, Costa Rica

Book Your Room Here

 

How do I determine who qualifies to attend?

iSolved does not set requirements for participation in the President's Club event. Partners may send whoever they feel exceeded expectations for the year. To verify how many spots you may have reserved, please reach out to marketing@isolvedhcm.com.

What's included in the fee?

Your attendees will enjoy a lavishly catered experience at our upscale event. The actual cost is 3x the fee! Each spot’s fee will cover: feasts fit for Spartan royalty, Activities, Awards and a PARTY!

All you need to do is ensure you have made travel arrangements for your team. Hotel reservations can be booked here. We are encouraging all attendees to fly into LIR - Daniel Oduber Quirós International Airport.

Can I reserve spots for this year's event?

President's Club 2019 is now sold out. If you'd like to be added to the wait list or reserve additional spots, please contact marketing@isolvedhcm.com.

I already reserved my spots, what do I do now?

All you need to do is now is ensure you have made travel arrangements for your team. Hotel reservations can be booked here. We are encouraging all attendees to fly into LIR - Daniel Oduber Quirós International Airport, and to arrive on Sunday, March 22.

What if I forgot how many spots I reserved?

No problem! Email us at marketing@isolvedhcm.com and we will let you know how many spots you have secured.

What if I already reserved spots but need more?

Spots for President's Club 2019 are now sold out. If you'd like to be added to the wait list, please contact marketing@isolvedhcm.com.

Once I reserve my spot, can I cancel?

No, once reserved no refunds will be given.

When do I need to provide the names of my attendees?

Watch for Step 2, This will be the link you’ll use to submit the names of your Spartans. Be on the lookout in November 2019!

What is the process once spots are secured?

Step 1: Secure Your Spots! (Registration Closed) Save the number of attendee spots you want for the event.

Step 2: Submit Your Attendees (November 2019) Share the names of your attendees and identify your Sales Slayers.

Step 3: Attendee Preferences (January 2020) Your attendees and Sales Slayers will have the opportunity to customize the event based on their preferences via an online form.

Are Guests/Plus-Ones included?

Absolutely!  Guests are invited to participate in many of the activities during the event.

Please note, it is up to your company's discretion if a plus one/guest is allowed. 

*Some Partners may choose not to include plus ones.

Who pays for flights, transportation and accomodations?

Flights, transport and hotel stays are not included in the cost of the event. Those costs would be covered by the Partner or individual. 

When is the cutoff date for the hotel?

Friday, February 21, 2020

Book Here

Will my team need passports to attend the event?

Yes! A passport is required to travel to Costa Rica. Getting a passport takes 4-6 weeks, although expedited service is available for an additional fee. Travel agencies in your area can provide expedited service, getting you a passport in as little as 2-3 weeks. 

You must have a passport with at least 3 months validity at the time of entry to Costa Rica. Upon entry, you must also have a return ticket or a ticket showing journey continuation to a third country.

For more detailed passport requirement information, please visit here

What do I need to know about going through Customs and Border Protection in/out of Costa Rica?

When you arrive at the U.S. port of entry, you'll be subject to inspection by Customs and Border Protection officers for compliance with immigration, customs and agriculture regulations. Check out the info in the link below to get a better idea of what to expect when you arrive.

https://travel.state.gov/content/travel/en/international-travel.html

What currency is accepted in Guanacaste, Costa Rica?

US dollars and Costa Rica colones are accepted in Guanacaste. Be sure to place a travel notice with your credit card company to ensure you have no issues during travel.

What is the local currency and exchange rate?

The local currency is the Costa Rican Colon (CRC). For the most up-to-date exchange rates, please check out a currency converter, such as www.oanda.com/currency/converter/.

What immunizations are recommended or required for travel to Costa Rica?

You don’t need any immunizations to visit Costa Rica, although hepatitis A and typhoid immunizations are recommended. For the most current information, please check with your doctor and/or check out the Center for Disease Control website.

Can I use my cell phone in Guanacaste?

Yes! Your cell phone service provider can tell you what is covered in Costa Rica . Each company is different and they can give you the most up-to-date information. International rates vary by carrier. Please be sure to check with them prior to travel to ensure you have the most updated information regarding rates and availability.

If you have additional questions, please reach out to marketing@isolvedhcm.com.

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